Privacy Policy

Effective Date: 09/10/2020

Energy Conservation Consultants, operating through energyventura.com, respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit contact or order forms
Request Title 24 energy compliance reports
Upload project plans or documents
Communicate with us by phone or website forms

Personal information may include:

Name
Phone number
Project address
Construction plans and related documentation
Billing or payment information when applicable

We may also automatically collect limited technical data such as:

IP address
Browser type
Device information
Pages visited and website interaction data

2. How We Use Your Information

We use collected information to:

Provide Title 24 compliance and consulting services
Prepare and deliver energy reports
Respond to inquiries and customer support requests
Process payments and service transactions
Improve website performance and customer experience
Comply with legal or regulatory obligations

3. Sharing of Information

We do not sell or rent personal information. We may share information only when necessary to perform services or comply with legal requirements, including:

Approved compliance registries such as CHEERS
ECC/HERS verifiers or field inspectors involved in your project
Payment processing providers
Government agencies or building departments when required
Professional service partners assisting with compliance documentation

All third parties receiving information are expected to protect data consistent with applicable privacy regulations.

4. Document and Plan Security

Construction plans, energy models, and related project files are treated as confidential. Files are used solely for compliance and consulting services and are stored using reasonable administrative and technical safeguards.

5. Cookies and Tracking Technologies

Our website may use cookies or analytics tools to improve user experience and monitor website performance. These tools collect anonymous usage data and do not identify individual users personally. You may disable cookies through your browser settings if preferred.

6. Data Retention

We retain customer and project information only as long as necessary to provide services, comply with regulatory documentation requirements, resolve disputes, and maintain business records.

7. Your Privacy Rights

California residents may have rights under the California Consumer Privacy Act. These rights may include:

Requesting access to personal information we maintain
Requesting correction of inaccurate information
Requesting deletion of personal information where legally permitted

To exercise privacy rights, please contact us using the information below.

8. Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those external sites.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, or misuse. No electronic transmission or storage system can be guaranteed to be completely secure.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updated versions will be posted on this page with a revised effective date.

11. Contact Information

Energy Conservation Consultants
Serving Ventura County, California
Phone: (805) 320-6478
Website: https://energyventura.com

Privacy inquiries may be submitted through the website contact form or by phone.